Natural hazards and weather

If your home has been damaged and you can’t live in it right now, you may be eligible for our Temporary accommodation benefit to help you, your family members, and your domestic pets stay safe and comfortable while repairs are underway.

We’ve outlined each step of the claims process so you know what to expect if you need to make a claim after a storm or flood for damage to your home and land.

If an unexpected event occurs that prevents your tenants from staying in the home, your Landlord Insurance Policy includes a standard ‘Loss of rent’ benefit to help replace your rental income while repairs are being made, easing the financial burden.

When your home is being repaired as part of your claim, several different people may be involved in getting things sorted, including members of our claims team, assessors, builders, and tradespeople.

Once your claim is lodged, we’ll guide you through the clean-up and repair process, including urgent strip-outs and drying, subject to your policy and supplier availability.

Finding roof or gutter damage can be stressful. We’re here to help get things sorted as quickly and smoothly as possible. We’ll guide you through the cover provided by your home or landlord insurance policy, and the steps to repair your home.

If damage happens to your home or rental property, we’ll help guide you through the insurance claim and repair process. Here's a general overview of the repair process.

After a storm or weather event, the priority is to make your home safe and prevent further damage. This is known as make-safe repairs.

Wild weather is a common occurrence in New Zealand and can happen at any time of the year. Taking steps to prepare yourself and your household can help you act quickly when wild weather strikes. Here are a few ideas to get you started.

Wearing more clothes to bed than you do during the day? Here are some hot tips to keep your place snug and dry over the colder months.

Did you know that the government recommends every home has an emergency kit with food and water to last 3 days? Being prepared and having the right resources on-hand could eliminate a great deal of stress if there is an emergency.

‘A dark and stormy night’ may be the classic way to start a novel, but wild weather can cause havoc at any time of the day or night – whether it’s high winds or heavy rain. We’ve put together a few tips to help keep you and your property safe.

Cyclone formation can be identified in advance, which gives us valuable time to prepare ourselves and our property. Here are a few tips to help you weather a cyclone.

You can help keep your loved ones and your property safe by knowing the warning signs of a tsunami and taking action to prepare your household. Here are a few tips on what to do before, during and after a tsunami.

Knowing what to do before, during and after an earthquake can help you and your loved ones respond to the situation safely and quickly. Here are a few tips to help you prepare and recover from an earthquake.

What happens when you make a home insurance claim after you've been impacted by a natural hazard? We’ve outlined each step of a claim that includes NHCover so you know what to expect if you need to make a claim following damage caused by a natural hazard.

Buying a home is an exciting milestone and may be one of the biggest investments we make. Knowing whether a property is prone to natural hazards can help you understand the risks of the property you’re buying and make an informed decision.

Cold weather can be hard on our homes and our health. We’ve put together a few tips to help you get your home ready for the winter ahead.

It can be hard to know how to look after your car during the colder months. We’ve put together a few tips to help you prepare your car and so you’re ready if your windscreen freezes or your locks seize up this winter.