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Car Insurance Claims

Do you use the Waka Kotahi NZ Transport Agency motor vehicle register?What happens if my vehicle is written off or is a total loss?What is a Customer Service Centre?What does 'lifetime repair guarantee' mean?I've been in a car accident, what should I do?What happens at the Customer Service Centres?How do I make a claim for my car's windscreen or window glass? Someone has hit my car, what should I do?