Home Insurance Claims
What if I’m already receiving temporary accommodation and another event happens?When I make a home claim, am I entitled to my full home sum insured?What’s involved when I make a home insurance claim?What's the difference between my AA Insurance customer manager and a project manager working on my claim?What kind of photos are needed for my insurance claim and why?What is a scope of works and what is the process for preparing this?Who is MPS? Why are they working on my home insurance claim?Can I get my own quotes for my home insurance claim?What happens if a neighbour’s tree damages my home in a storm?What does reinstatement condition mean?Repairs to my home have started, however, my property has been proposed to be categorized as Category 3 High risk. What does this mean for my home insurance claim?Is damage caused by silt covered by my home and/or contents insurance?What happens in a NHCover claim?What is the natural hazard excess?Are my home and contents still covered while I’m away from home due to a weather event?How does AA Insurance work with the Natural Hazards Commission Toka Tū Ake?How much is the NHCover excess?How do I claim for an earthquake or a landslide?What does NHC cover?What should I do if I need to make a home claim?What information do I need to make a home claim?What is legal liability?What do I do if my house isn't safe to live in as a result of an event?What do I do if there's been a fire?