An authorised individual has the same authority as you and can act on your behalf for some or all of your insurance policies. They have full access to the records of the policies that they have been authorised for and can ask about or change your policy or account information. For example, this person could:
- make a claim
- access previous claims information
- cancel an existing insurance policy
- change an address
An authorised individual does not have the authority to add or remove another authorised individual or add/remove a policy holder.
If you started a new policy on or after 28/04/2025 or are renewing your policy with a start date on or after 21/10/2025, you'll see any authorised individuals you've added to your policy noted on your policy schedule under 'Who's authorised'.
If you'd like to add or remove an authorised individual from your policy, just get in touch and our team will be happy to help.